Overview
Lindy is an AI Agent platform for business automation, positioned as an 'AI employee for non-technical users'. Its core capability is connecting common enterprise tools such as email, calendar, CRM, and Slack, allowing Agents to automatically handle tasks like email, scheduling, lead follow-up, customer service responses, and data entry. Founded in 2023 by Flo Crivello, former product lead at Uber and founder of the remote work platform Teamflow, Lindy is positioned as a smarter 'AI version of Zapier'—not just fixed trigger-action rules, but Agents that understand task context and make autonomous decisions.
**Two milestone events in 2026:**
**❶ April 21, 2026: Completed $75 million Series B funding round** led by Sequoia, officially disclosing **500,000 active users** (including free and paid). The product is upgrading from 'business automation for North American SMBs' to a 'global universal AI employee platform'. The funding will primarily be used for product capability expansion and internationalization.
**❷ June 4, 2026: Fully switched to DeepSeek V4, dropping Anthropic Claude**: CEO Flo Crivello officially announced on X—**migrated 100% of production traffic from Anthropic to open-source DeepSeek V4**, completing the technical transition over 9 months, saving the company **millions of dollars annually**. This is the most iconic 'large-scale migration of a Western Agent platform to a Chinese open-source model' event in 2026, regarded as a milestone case for DeepSeek's global expansion. Crivello stated, 'Using Claude is more expensive than paying employees' salaries.' After the switch, not only did costs drop significantly, but DeepSeek V4's actual performance on Agent tasks 'matches or even exceeds Claude'. This also confirms the appeal of DeepSeek V4's peak-valley time-based pricing and cache hit discount strategy in the international enterprise market.
Key Features
- Pre-built Agent Templates: 100+ templates for sales, recruitment, customer service, IT, etc.
- Deep Email/Calendar Integration: Automatically read and reply to emails, automatically schedule meetings
- CRM Connectivity (200+ Integrations): Integration with mainstream CRMs like HubSpot, Salesforce, officially disclosed over 200 business system integrations
- Multi-Agent Collaboration: Agents can call each other to form small workflows
- Trigger-based Automation: Emails, forms, Slack messages, etc., trigger Agent execution
- Phone AI Capability: Can make/receive calls to handle simple business tasks
- Underlying Model: DeepSeek V4 (since June 2026): 100% of traffic driven by DeepSeek V4, saving millions of dollars per year compared to the Anthropic Claude era
Use Cases
- Sales team lead follow-up
- Recruitment candidate communication and interviews
- Customer service email initial screening and response
- HR internal leave/IT requests
- Small business owner multi-task assistant
Pros
- Non-technical users can build AI employees independently
- Leading breadth of business tool integrations (200+ integrations)
- Many pre-built templates for quick start
- Unique multi-Agent collaboration
- Differentiated phone AI capability
- Significant cost reduction after switching to DeepSeek V4, potentially leading to more affordable pricing
Pricing
Free tier with limited credits. Starter $49.99/month (400 credits). Pro $99/month (3000 credits). Business $299/month (higher limits + team). Enterprise custom pricing. **Model-side cost reduction after switching to DeepSeek V4**, future pricing tiers may further decrease (official pricing packages not yet adjusted).
Summary
Lindy is an AI employee tool for non-technical business users—positioned as a smarter alternative to Zapier. **Two major events in the first half of 2026**: On April 21, secured a $75 million Series B funding round led by Sequoia, with 500,000 active users; on June 4, fully switched to DeepSeek V4, saving millions of dollars per year, becoming a benchmark case for DeepSeek's global expansion. Recommended for SMB business automation; for domestic scenarios, Coze/Dify are more suitable; for open-source, n8n is a reference. For readers interested in the industry trend of 'Western AI companies migrating to Chinese open-source models', Lindy is a must-see case—it proves that DeepSeek can compete head-to-head with Claude in real production environments.
Version History
- Full Switch to DeepSeek V4 (2026-06-04): CEO Flo Crivello announced 100% production traffic migrated from Anthropic Claude to DeepSeek V4, completed over 9 months, saving millions of dollars annually; actual Agent task performance matches or exceeds Claude; regarded as a milestone event for DeepSeek's global expansion
- Sequoia-led $75M Series B Funding (2026-04-21): 500,000 active users, product upgrading from North American SMBs to global universal AI employee platform; funding primarily for product capability expansion and internationalization