Overview
Town gives every person their own assistant, called a Townie. It is not one bot shared across a channel but an individual that knows you and the work on your plate. You talk to it in a chat window, and it also sits in email, Slack, WhatsApp and Telegram, so whichever channel you reach for, it is there.
The way in is routines. A stock set ships ready to run: inbox triage that labels mail by type, detection and drafting of polite declines to cold outreach, a Sunday evening pass that analyses the week ahead and suggests consolidating meetings, meeting briefings researched before each call, a daily briefing with an audio version, competitive intelligence scans, newsletter digests, GitHub activity reports, reconnect suggestions for people you have not spoken to lately, and deal spotting that logs qualified signals to a sheet. Each one can be edited, and new ones written in a sentence.
Defaults lean cautious. Important actions ask before going out, data is not used to train models by default, and the security side carries SOC II Type 2 with encryption in transit and at rest. From Pro upward, assistants can talk to each other, so your Townie and a colleague's can coordinate without pulling either of you in.
Key Features
- One Townie per person: Each member gets an independent assistant that knows their own work and habits. In a team, it is not one bot serving a whole channel but individual assistants that fill each other's gaps.
- Stock routines: Inbox triage and drafting, cold outreach declines, Sunday schedule optimisation, meeting briefings, morning briefings, competitive scans, newsletter digests, GitHub reports, reconnect reminders and deal logging all install and run.
- Any channel you use: Chat, email, Slack, WhatsApp and Telegram share one memory and one set of tasks, so you can pick up from wherever you are.
- Assistant-to-assistant: From Pro, your assistant can coordinate directly with a colleague's to schedule, sync progress and align details without a human relay.
- No training by default: Your data is not used to train models and is not passed to providers for training; actions ask first, and permissions are scoped per task.
- Custom routines in a sentence: Describe the job and its cadence, such as scanning open pull requests every Friday afternoon and drafting a team update, and it runs on that schedule.
Use Cases
- A morning briefing that puts the calendar, urgent items and topics you follow on one page, with an audio version for the commute.
- Having the assistant watch the inbox, surface recruiter and sales mail, and draft a courteous decline.
- A Sunday evening review of the week ahead with suggestions on clustering meetings and protecting focus time.
- Meeting briefings researched automatically before each call instead of scrolling back through history.
- Spotting business opportunities in inbound mail, logging qualified ones to a sheet and suggesting next steps.
- A periodic pass over people you have not contacted in a while with a few natural reasons to reach out.
Pros
- One assistant per person keeps memory and habits separate, which matters inside a team.
- Stock routines cover inbox, calendar, meetings, competitors, newsletters and repositories out of the box.
- Five channels share one assistant, so switching entry points does not mean re-explaining context.
- Assistant-to-assistant collaboration pushes human coordination down a layer.
- Security is SOC II Type 2 certified and data is not used for training by default.
- The free tier includes all integrations and a weekly briefing, with paid plans from 15 dollars a month.
Pricing
Free is 0 dollars a month with 30 chat messages, all integrations and a weekly briefing, plus a seven-day Pro trial on signup. Starter is 15 dollars a month with 1,250 credits, adding a daily briefing, auto-inbox triage with drafts, two custom routines, ten person research lookups and fifteen on-demand meeting briefings. Pro is 49 dollars a month billed annually with 5,000 credits, unlimited routines, fifty lookups, assistant-to-assistant collaboration and pay-as-you-go overage. Power is 99 dollars monthly with 12,000 credits and Power Plus 199 with 40,000. Overage bills at 0.044 dollars per credit on Pro and less on higher tiers, with a monthly spend cap available. Team plans are per seat with pooled credits and a shared workspace.
Summary
Town turns a personal assistant into a set of specific daily actions rather than one all-purpose conversation. Inbox, calendar, meetings, competitors, newsletters and repositories each get a working default that produces something on install and changes with a sentence. One assistant per person plus assistant-to-assistant collaboration lets it take over a real share of coordination work inside a team, and the combination of no training by default, asking before acting and SOC II certification lowers the bar to pointing it at a work mailbox.
Version History
- Town added with its one-Townie-per-person model (2026-10-29): As listed: each user gets an independent Townie reachable through chat, email, Slack, WhatsApp and Telegram. Stock routines cover inbox triage and drafting, cold outreach declines, schedule optimisation, meeting and morning briefings, competitive scans, newsletter digests, GitHub reports, reconnect suggestions and deal logging, with custom routines and assistant-to-assistant collaboration available. Security is SOC II Type 2 and data is not used for training by default. Pricing runs from a free tier with 30 messages to Starter at 15 dollars, Pro at 49, Power at 99 and Power Plus at 199.