Overview
Ctrip Wendao is a vertical tourism large model product launched by Ctrip, trained on 20 billion tourism industry data, covering scenic spots, hotels, itineraries, guides, and other travel knowledge. It is positioned as a free intelligent travel assistant for C-end users, providing functions such as itinerary planning, destination recommendations, and travel Q&A, and is integrated with Ctrip's hotel, flight, ticket, and other booking supply chains, allowing users to complete the booking loop directly in conversations. The product has over 50 million users and is one of the leading tourism vertical AI assistants in China by user base. It is accessible via the Ctrip app and web, with the official website at https://www.ctrip.com/wendao.
Key Features
- Massive Industry Data Training: Trained on 20 billion tourism industry data, covering rich travel knowledge such as scenic spots, hotels, itineraries, and guides, ensuring professional and comprehensive responses.
- Intelligent Itinerary Planning: Automatically generates personalized itinerary arrangements based on user needs, supporting scenarios like multi-day trips and themed tours, helping users plan travel routes efficiently.
- Destination Recommendations: Combines user preferences with real-time travel data to provide accurate destination recommendations, covering both popular and niche travel spots.
- Travel Q&A Interaction: Supports natural language questions, quickly answering various travel questions about attractions, transportation, food, visas, etc., providing instant information support.
- Integrated Booking Loop: Integrated with Ctrip's hotel, flight, ticket, and other booking supply chains, allowing users to complete booking operations directly in conversations, improving travel efficiency.
- Multi-Platform Convenient Access: Supports use on the Ctrip app and web, allowing users to get travel assistance anytime, anywhere without additional downloads.
Use Cases
- A user plans a trip to Japan and inputs budget and number of days; Ctrip Wendao can generate a complete itinerary including attractions, accommodation, and transportation.
- Before traveling, ask about must-see attractions and local food in a city to get a data-based recommendation list.
- During travel, if a flight is delayed, query rebooking options through conversation and directly book a new flight.
- Want to know ticket prices and opening hours for a scenic spot, quickly get information through Q&A and complete ticket purchase.
- Unsure where to go on the weekend, input interest preferences to get nearby destination recommendations and itinerary suggestions.
Pros
- Solid data foundation, trained on 20 billion tourism industry data, with broad knowledge coverage.
- High functional integration, from planning to booking in one stop, saving users time.
- Large user base, over 50 million, validating the product's practicality and reliability.
- Free to use, lowering the barrier for users, suitable for all types of travelers.
- Convenient multi-platform access, available on both app and web, adapting to different usage scenarios.
- Focused vertical domain, optimized for tourism scenarios, with responses more tailored to industry needs.
Pricing
Free for C-end users; specific pricing policies are subject to the official website.
Summary
As a vertical tourism large model launched by Ctrip, Ctrip Wendao relies on 20 billion industry data to provide itinerary planning, destination recommendations, travel Q&A, and booking loop services, with over 50 million users. Its free usage and multi-platform access lower the barrier for users, making it suitable for all types of travelers. In the tourism AI field, Ctrip Wendao demonstrates strong practical value through data depth and supply chain integration.